1. Anonymous Fraud Hotline 833-490-0007 Opens in new window

    Residents and employees are urged to report any unethical or fraudulent behavior by employees or anyone acting in an official capacity for the City of Kennedale. If you have observed improper actions, please use one of the methods below to make an anonymous report:

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Code Compliance

If you would like to report a violation of City Code (e.g., tall grass or unsightly refuse), visit the online reporting tool. 

Animal Control

Call non-emergency dispatch at 817-478-5416. (This number can be used for any non-emergency situation in which you'd like to speak to a police officer as well. The call may be answered as if you have dialed 9-1-1. Please do not hang up.)

Streets, Parks, or Stormwater

Call the Kennedale Public Works Department at 817-985-2170 or submit a comment. To report standing water or other mosquito-related concerns, send an email or call 817-985-2170 and leave your name, contact information, and the exact location of the water that needs to be treated. 

For non-emergency after-hours concerns, call 817-538-7375. 

Street concerns would include:

  • downed traffic sign or signal
  • street signal outage
  • drainage issues 
  • debris or ice on the roadway

Park concerns would include:

  • downed trees 
  • lighting issues that make the park unsafe

  1. Report an Electrical Service or Streetlight Outage


    If you see a downed power line, LEAVE THE AREA and call 9-1-1 IMMEDIATELY from a safe distance. To report an outage, call Oncor at 1-888-313-4747; submit a report online; or view outage information. To report a broken streetlight submit a report online.

    Oncor trims trees within their electrical easements. If you desire to have trees on private property trimmed that are in close proximity to the lines running between the main power line and your home or business, call Oncor at 1-888-313-6862 for rates and scheduling of a temporary disconnect to allow the tree service you have hired to cut the limbs. You are urged to use caution around electrical lines and equipment and to never trim trees around power lines yourself. The City of Kennedale does not trim tree limbs on private property or within electrical easements.

Union Pacific Railroad Complaints

Call 1-888-877-7267 to report a complaint. To report emergency grade crossing blockages or damage, call 1-800-848-8715.

Report a Suspected Gas Leak

If you suspect a natural gas leak in your home or outside, LEAVE THE AREA and call 9-1-1 IMMEDIATELY from a safe distance. Then, call Atmos Energy at 1-866-322-8667.

  1. Kennedale City Hall
    405 Municipal Drive
    Kennedale, TX 76060
    817-985-2122
    817-478-4309 (fax)
    Email City Hall

     Monday – Friday
    8:00 a.m. to 5:00 p.m.

    Water and Wastewater Service Issues (Line Breaks or Outages)


    The City of Arlington operates and maintains the City of Kennedale water and wastewater utility systems. All routine service requests during business hours, such as requesting a meter reread, should be directed to Arlington Water Utilities.


     Action Center
    Contact the Action Center

    817-275-5931
    Monday – Friday

    8:00 a.m. to 5:00 p.m. 

    In-Person at 405 Municipal Drive (Kennedale City Hall); or 1100 SW Green Oaks (Arlington Water Utility Department); or

    101 W. Abrams Street (Arlington City Hall)

    Email Arlington Water

    (Non-Emergency Reports Only) 

    24-Hour Emergency Service 817-459-5900
    For use in the event of issues such as a water main break, water leak, sewer overflow, or water contamination.

    Trash & Recycling Service


    Service and Collection Questions and Concerns
    Frontier Waste Solutions

     817-961-1125

     

    Simple Recycling


    Simple Recycling is presented by KKB. For more information, to request additional bags, or to report that your donation was not picked up, visit SimpleRecycling.com or call 866-835-5068.


    Backflow and Waste Hauling


    Backflow and liquid waste hauling 

    Backflow Prevention/Cross-Connection control Program | Kennedale, TX - Official Website

  2. Utility Billing Customer Service

    Arlington Water Utilities
    (e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
    817-985-2120
    Email Customer Care

    View Usage and Account Info


    Payment by Phone

    817-985-2120


    Payment Online


    Know Your H2O


    Payment by Mail

    Checks or money orders (payable to ‘City of Arlington Utilities’) should be sent to:

    Arlington Water Utilities

    PO Box 90020

    Arlington, TX 76004-3020


    Payment Dropboxes
    There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.


     Payment In-Person or via Kiosk (24/7)

    1100 SW Green Oaks Boulevard

    101 W. Abram Street

    In-Person Hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
     

    Physical Location

    Kennedale City Hall
    405 Municipal Drive

    Kennedale, TX 76060

    817-985-2120

    817-478-4309 (fax)


    Monday – Friday

    8:00 a.m. to 5:00 p.m.


    Water/Sewer Service


    City of Arlington

    817-275-5931
    Submit Your Request Online

    Email Arlington Water

    (Non-Emergency Reports Only)

    24-Hour Emergency Service
    817-459-5900
    (e.g. water main break, water leak, sewer overflow, or water contamination)

    Trash/Recycling Service


    Frontier Waste Solutions

    817-961-1125


    Stormwater Management


    Email Public Works

    817-985-2170


    Backflow and Waste Hauling


    Backflow

    Liquid Waste Hauling

    Backflow Prevention/Cross-Connection control Program | Kennedale, TX - Official Website