New Service
The City of Kennedale's Utility Billing and Customer Service is provided by the City of Arlington.
Call 817-985-2120 or visit Know Your H2O.
Residential Water Meters
- Call 817-985-2120
- Security Deposit
- $160.00 per meter
Additional information may be required, depending on account history.
Commercial Water Meters
- Call 817-985-2120
- Certificate of Occupancy (CO) (PDF)
- Valid Driver's License or State-Issued ID Card
- Security Deposit
- $160.00 per meter (normal commercial water use)
- 1/6th of Estimated Monthly Billing (high water use, e.g. car wash, restaurant, concrete, or school)
Construction (Fire Hydrant) and Gas Well Meters
In order to establish service for a construction (fire hydrant) or gas well account, please visit the link below to complete the online application. No applications will be accepted in person.
https://webapps.arlingtontx.gov/Water/MeterReadingEntryForm/
Deposit $1512.12
Activation Fee $212.93
Backflow Assembly Registration $43.80
Total: $1768.85
For questions, call 817-985-2120.
CONTACT US
-
Utility Billing Customer Service
Arlington Water Utilities
(e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
817-985-2120
Email Customer Care
Payment by Phone817-985-2120
Payment Online
Payment by MailChecks or money orders (payable to ‘City of Arlington Utilities’) should be sent to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
Payment Dropboxes
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
Payment In-Person or via Kiosk (24/7)1100 SW Green Oaks Boulevard
101 W. Abram Street
In-Person Hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
Physical LocationKennedale City Hall
405 Municipal DriveKennedale, TX 76060
817-985-2120
817-478-4309 (fax)
Monday – Friday
8:00 a.m. to 5:00 p.m.
Water/Sewer Service
817-275-5931
Submit Your Request Online(Non-Emergency Reports Only)
24-Hour Emergency Service
817-459-5900
(e.g. water main break, water leak, sewer overflow, or water contamination)Trash/Recycling Service
817-222-2221
Stormwater Management
817-985-2170
Backflow and Waste Hauling817-459-5902