DISCONNECTION (CUT-OFF) NOTICE
If you have received a cut-off notice and your account is scheduled to be disconnected, you MUST make your payment in-person at City Hall (405 Municipal Drive). Payments via other methods may not prevent service interruption. If you have questions about your utility bill, please call 817-985-2120.
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PAYMENT OPTIONS
BY MAIL
Checks should be made out to ‘City of Arlington Utilities’. Please include your bill stub and mail a check or money order to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
IN-PERSON
101 W. Abram Street
1100 SW Green Oak Boulevard
Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
KIOSK 24/7/365
101 W. Abram Street
1100 SW Green Oak Boulevard
Kennedale City Hall - Coming Soon!
DROPBOX
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
ONLINE
BY PHONE
817-985-2120
AUTOPAY
Sign up for free bank drafting each month by visiting ArlingtonTX.gov/water and choosing the bank drafting option under the 'My Water Account' tab.
CONTACT US
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Utility Billing Customer Service
Arlington Water Utilities
(e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
817-985-2120
Email Customer Care
Payment by Phone817-985-2120
Payment Online
Payment by MailChecks or money orders (payable to ‘City of Arlington Utilities’) should be sent to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
Payment Dropboxes
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
Payment In-Person or via Kiosk (24/7)1100 SW Green Oaks Boulevard
101 W. Abram Street
In-Person Hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
Physical LocationKennedale City Hall
405 Municipal DriveKennedale, TX 76060
817-985-2120
817-478-4309 (fax)
Monday – Friday
8:00 a.m. to 5:00 p.m.
Water/Sewer Service
817-275-5931
Submit Your Request Online(Non-Emergency Reports Only)
24-Hour Emergency Service
817-459-5900
(e.g. water main break, water leak, sewer overflow, or water contamination)Trash/Recycling Service
817-222-2221
Stormwater Management
817-985-2170
Backflow and Waste Hauling817-459-5902