Water and Wastewater

             
             

Reading Your Monthly Utility Bill

Water and Sewer Rates

The current water and wastewater (sewer) rates (PDF) were adopted by City Council on July 15, 2024. Note: Each October, your bill reflects a new sewer average. This is based on the water usage shown on your December through March bills. The highest month is discarded, and the remaining three months are averaged.

The latest water and wastewater rate study, completed in 2024, can be viewed here.

Garbage and Recycling Service (effective 2/1/2025)

ServiceCost Per Month
Residential Garbage Service (Wednesdays and Saturdays)$12.00
Curbside Non-Sort Recycling (Wednesdays)$3.75
Total Monthly Charge$15.75





Storm Water Utility Rates

Learn more about the Stormwater Program

Type of AccountCost Per Month
Residential$4.50
Religious Organization$4.50
Non-Residential$1.26 per 1,000 square feet of impervious* area

*Impervious surfaces do not absorb water (e.g., roofs, pavement, concrete, gravel)

Leak Adjustments

If a leak results in an unusually high utility bill, you may request an adjustment following repair. 

Establishing New Water Service or Obtaining a Meter for Construction, Fire Hydrants, Gas Wells, or other Purposes

Find out how to establish new service.

Discounts

Tax exemptions are not available. Low-income senior households or disabled customers may be eligible for discounted rates (reapplication required every two (2) years). To apply for a discount on the residential water and sewer portion of your utility bill, you must fall into one of the following categories and meet the requirements as defined in the Code of Ordinances (summarized below):

Senior Citizen (Income Restrictions)

  • Age sixty (60) or older;
  • Present proof of residency via valid driver's license (or State-Issued ID) and a current electric bill; AND
  • Present proof of annual household income not to exceed $32,000

Disabled

  • Verifiable disability; AND
  • Present proof of residency via valid driver's license (or State-Issued ID) and a current electric bill.

Apply online today or complete a Credit Affidavit Application (PDF) and email it to customer service. Should a qualified recipient pass away, the surviving spouse will continue to receive the discount until the end of the current fiscal year (September 30). Those receiving this credit must submit a new application every two (2) years and be re-approved.

Collections

Closed accounts with outstanding final balances may be sent to Valley Collection Services. Once an account status has been changed to "Collection Agency", the customer must make payment directly to Valley Collection Services either online at the Valley Collection Service website or by calling 1-632-931-4325.