Arlington Water Utilities Billing Insert

Utility Billing Customer Service Update

THURSDAY, FEBRUARY 11, 2021

Did you hear? Arlington Water Utilities is now the customer care and billing service provider for City of Kennedale customers.  MuniBilling will no longer be processing your utility payments. Make sure to check your February utility bill for a brochure outlining the new payment options and account features. 

But what if I just sent a payment to MuniBilling? It will be forwarded on your behalf.

My due date is soon! When will Arlington start accepting payments? Arlington Water Utilities is now accepting payments from City of Kennedale customers. Visit Know Your H2O or call 817-985-2120 to make payments (other options below). 

Does this mean we’ll be purchasing water from Arlington now too? Not yet, but we’re working on it!

Anything else I should know?

  1. PAYMENT OPTIONS


    BY MAIL

    Checks should be made out to ‘City of Arlington Utilities’. Please include your bill stub and mail a check or money order to:

         Arlington Water Utilities

         PO Box 90020

         Arlington, TX 76004-3020


    IN-PERSON 

    101 W. Abram Street

    1100 SW Green Oak Boulevard

    Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)


    KIOSK 24/7/365

    101 W. Abram Street

    1100 SW Green Oak Boulevard

    Kennedale City Hall - Coming Soon!


    DROPBOX

    There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.


    ONLINE

    Know Your H2O


    BY PHONE

     817-985-2120


    AUTOPAY

    Sign up for free bank drafting each month by visiting ArlingtonTX.gov/water and choosing the bank drafting option under the 'My Water Account' tab.