- Departments
- Utility Billing & Water Department
- Report a Problem
-
Residents and employees are urged to report any unethical or fraudulent behavior by employees or anyone acting in an official capacity for the City of Kennedale. If you have observed improper actions, please use one of the methods below to make an anonymous report:
- Lighthouse Services: Kennedale
- Call 1-833-490-0007 (for english); or 1-800-216-1288 (para español)
- Email Lighthouse Services*
- Fax*: 215-689-3885
NOTE: When reporting via email or fax, you must include the company name ("City of Kennedale" with your report).
Code Compliance
If you would like to report a violation of Ciity Code (e.g., tall grass or unsightly refuse), call 817-985-2134 or email the Community Development Department.
Animal Control
Call non-emergency dispatch at 817-478-5416. (This number can be used for any non-emergency situation in which you'd like to speak to a police officer as well. The call may be answered as if you have dialed 9-1-1. Please do not hang up.)
Streets, Parks, or Stormwater
Call the Kennedale Public Works Department at 817-985-2170 or submit a comment. To report standing water or other mosquito-related concerns, send an email or call 817-985-2170 and leave your name, contact information, and the exact location of the water that needs to be treated.
For non-emergency after-hours concerns, call 817-889-4298.
Street concerns would include:
- downed traffic sign or signal
- street signal outage
- drainage issues
- debris or ice on the roadway
Park concerns would include:
- downed trees
- lighting issues that make the park unsafe
-
Report an Electrical Service or Streetlight Outage
If you see a downed power line, LEAVE THE AREA and call 9-1-1 IMMEDIATELY from a safe distance. To report an outage, call Oncor at 1-888-313-4747; submit a report online; or view outage information. To report a broken streetlight submit a report online.
Oncor trims trees within their electrical easements. If you desire to have trees on private property trimmed that are in close proximity to the lines running between the main power line and your home or business, call Oncor at 1-888-313-6862 for rates and scheduling of a temporary disconnect to allow the tree service you have hired to cut the limbs. You are urged to use caution around electrical lines and equipment and to never trim trees around power lines yourself. The City of Kennedale does not trim tree limbs on private property or within electrical easements.
-
Utility Billing Customer Service
MuniBilling
(e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
817-985-2120
1-877-416-2220 (toll-free; NOT an 817 number)
View Usage and Account Info
Email MuniBilling
Payment by Phone
Call 1-877-416-2220 to make a payment via check (as a one-time ACH bank draft)
Call 1-833-404-8952 to make a payment via credit or debit card
Payment Online
cityofkennedale.com/billpay
Payment by Mail
MuniBilling
(made payable to 'City of Kennedale')
415 Pisgah Church Road
Suite 374
Greensboro, NC 27455
Physical Location
Kennedale City Hall
405 Municipal Drive
Kennedale, TX 76060
817-985-2122
817-478-4309 (fax)
Monday – Friday
8:00 a.m. to 5:00 p.m.
THIS FACILITY IS CURRENTLY CLOSED TO THE PUBLIC.
Staff will be answering phones and responding to emails during normal business hours. Visit www.cityofkennedale.com/covid19 for full details.
Water/Sewer Service
City of Arlington
817-275-5931
Submit Your Request Online
Email Arlington Water
(Non-Emergency Reports Only)24-Hour Emergency Service
817-459-5900
(e.g. water main break, water leak, sewer overflow, or water contamination)
Trash/Recycling Service
Waste Connections
817-222-2221
Simple Recycling
Simple Recycling
866-835-5068
(Service Suspended due to COVID-19 Concerns)
Stormwater Management
Email Dennis Brown
817-985-2170
Backflow and Waste Hauling
Backflow
Liquid Waste Hauling
Email Catherine Pica
817-459-5902
Union Pacific Railroad Complaints
Call 1-888-877-7267 to report a complaint. To report emergency grade crossing blockages or damage, call 1-800-848-8715.
Report a Suspected Gas Leak
If you suspect a natural gas leak in your home or outside, LEAVE THE AREA and call 9-1-1 IMMEDIATELY from a safe distance. Then, call Atmos Energy at 1-866-322-8667.
Can't find what you're looking for?
If your specific question or concern is not addressed here, please submit it through the Online Action Center, and a staff member from the appropriate department will contact you as soon as possible.
If you'd like to speak with someone immediately, please call the City Manager's Office at 817-985-2105.
If this is an emergency, please dial 9-1-1.
State law requires that you call 8-1-1 at least 48 (forty-eight) hours in advance of digging 16 (sixteen) inches or deeper to request that service wires be located.